No matter what type of business you are operating, you are only as good as the customer service you can provide. This is especially true in the world of online betting and betting in general, and you should understand that if you want to be known as a dependable, first-class bookie.
PHN understands this and that is why they will offer you a top-notch team of customer service representatives when you sign up to work with them, and their call center ranks up there with the best of the best in the price per head industry. Here is just a taste of what you will get when you work with PHN.
They Know What They Are Talking About
That is all fine and good to get a customer service team, but how well do they know the industry and what they are talking about? PHN has people that have been in this business for a long time and they have seen it all and then some, so their knowledge level is high and they are extremely good at being troubleshooters to get to the root of the problem. However, perhaps more importantly is their manners and they are always courteous and ready to help. You can have the most knowledgeable customer service team in the world, but if they are cranky, your clients will be turned off immediately.
They Are Always There For Your Players…
The call center at PHN is always open and that means 24 hours of a day of service, seven days a week, 365 days a year and 366 in a leap year. You can ask any player if they would prefer to be able to reach a rep at any time of the day and you would be met with a resounding “yes”, because there will be times where they need to speak to someone at 3 AM, and you might not always be available. That is why you pay for the around-the-clock service of the PHN call center, which takes care of that so you do not have to.
And For You As A Bookie
But the call center at PHN is not only there for your players, but for you as well. If you have questions or concerns about your account, you can call up and receive the information quickly. You might have a great idea on how to market your site, but you need some reports sent to you to crunch some numbers. That is not a problem at PHN call center, which can also work for you in that respect. It does more than free up your mind and hands to do other things, although that aspect is very important. The PHN call center can also solve plenty of problems you might be having yourself. Try our superior Pay Per Head Sportsbook? Sign Up Today and Get 2 Weeks Free.
