As the gaming industry grows bookies keep turning their eyes to the pay per head solutions. While this is a great move for bookie business owners it is important to be careful when choosing, and try to partner up with one that can guarantee uninterrupted services. This can be done through redundancy. Redundancy is the ability to limit downtime, or having backup systems in place in the event of a loss of power, Internet, or phone systems.
Particularly during the football season, which spans from September to December, any amount of downtime on your site can cause problems for your clients that are attempting to wager. In an offshore environment, power loss will eventually occur. This is where redundancy and backup systems need to be in place.
Invite your players to wager 24/7, 365 days a year through a redundant fiber-optic network that spans the globe, backed by the biggest and most redundant global fiber-optic network (including Arcos, Maya 1, Oxygen and Global Crossing Internet pipes) PHN is a pay per head service that has redundancy covered.
With cheap and inexpensive PPH services, the backup systems typically are not up to par. This could cause a major headache for the bookie if there is some sort of downtime, especially during a football weekend. A bookie does not want to be fielding phone calls that are informing him that clients are not able to log onto the platform. This will not only cost money in the short term, but good clients will be lost due to the fact that the service is not operating efficiently. If your clients cannot get onto the site to wager, most of them would just find another bookie without even telling you about the issues. This must be avoided if you expect to run a profitable business and keep a loyal customer base.
PHN call center has triple redundant phone servers (PBX) giving us maximum uptime guarantee and full control. Besides the phone servers are we also using 4 different telecom suppliers for optimal availability.
Our Call Center building is connected to several generators and throughout the office we have uninterrupted power supply. Allowing us to operate without any problems.
Any good pay per head service will have nothing to hide, and will fill you in on the redundancy steps they take when providing this service to you. If you see a pay per head site that costs next to nothing to join and use, then chances are that their back up systems will not be effective if needed. The best pay per head sites have “triple redundant fail-over systems” in place. Pay per head services with these systems in place will have little to no downtime. A bookie’s clients will never have issues logging on or placing wagers.
In conclusion, the equation is simple. Make the decision to go with a pay per head service that has redundancy and back up systems in place. Make sure to ask questions about this before selecting and paying for a service. By limiting downtime, your customers will be able to wager more frequently. If that happens, your business will be more profitable. Try our superior Pay Per Head Sportsbook? Sign Up Today and Get 2 Weeks Free.
